Refund policy

At FridayWorldwide, we strive to ensure your satisfaction. We want you to have the best experience possible, which is why we offer a clear and customer-friendly policy.

If you're not completely satisfied with your original video, we’re happy to provide one free redo — just reach out to our support team within 14 days of your purchase, and we’ll work with you to make the necessary adjustments or create a new version that better fits your expectations.

Please note:

• The redo must be requested within 14 days of receiving your video.
• Revisions are limited to reasonable changes based on your original request.
• Major reworks or new concept requests may incur additional charges.
• Redos are non-transferable and cannot be exchanged for refunds.
• During peak holiday seasons, redo requests may be temporarily unavailable due to high order volume. We appreciate your understanding and patience during these busy times.

If you have any questions or need help, our team is always here to support you.

Thanks for choosing FridayWorldwide! ❤️